Privacy Policy

Last updated: April 2026

1. Controller

The controller responsible for data processing on this website is:

Alpen-Care GmbH
Graz, Austria
Email: contact@alpen-care.com
Phone: +43 664 99551659

2. Data We Collect

We collect personal data only when you voluntarily provide it, for example when you:

Submit a contact or enquiry form on our website
Apply for a position or submit candidate documents
Subscribe to our newsletter or communications
Use our partner platform to submit candidate profiles

The data collected may include: name, email address, phone number, postal address, professional qualifications, CV/resume, language certificates, and other documents relevant to the placement process.

3. Purpose of Data Processing

We process your data for the following purposes:

Responding to your enquiries and requests
Managing the recruitment and placement process
Credential verification and qualification recognition
Visa and work permit application support
Communication with partner agencies and employers
Compliance with legal obligations (e.g. AÜG, AVG, DSGVO)

4. Legal Basis

The processing of your personal data is based on:

Your consent (Art. 6(1)(a) GDPR)
Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)
Compliance with legal obligations (Art. 6(1)(c) GDPR)
Legitimate interests (Art. 6(1)(f) GDPR)

5. Data Sharing

We may share your data with:

Potential employers (Austrian healthcare institutions) for the purpose of placement
Partner recruitment agencies involved in the placement process
Austrian authorities for visa, work permit, and qualification recognition purposes
IT service providers who process data on our behalf (hosting, email services)

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above, or as required by applicable law. Candidate data is retained for the duration of the placement process and for a period of 7 years thereafter in accordance with Austrian statutory retention obligations.

7. Your Rights

Under the GDPR, you have the following rights:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Right to withdraw consent at any time (Art. 7(3) GDPR)

To exercise any of these rights, please contact us at: contact@alpen-care.com

8. Cookies

Our website uses technically necessary cookies to ensure proper functionality. Analytics or marketing cookies are only set with your explicit consent. You can manage your cookie preferences at any time through your browser settings.

9. Website Hosting & Security

This website is hosted on secure servers. All data transmissions are encrypted using SSL/TLS technology. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction.

10. Supervisory Authority

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with:

Österreichische Datenschutzbehörde
Barichgasse 40–42, 1030 Wien
Website: www.dsb.gv.at

11. Changes to This Policy

We reserve the right to update this privacy policy at any time. The current version is always available on this page.